Frequently Asked Questions
Everything you need to know about our sustainable fashion collection.
What materials are used in Naturecan apparel?
We prioritize sustainability by using 100% organic cotton, recycled polyester, and eco-friendly dyes to ensure our clothing is as kind to the planet as it is to your skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK and 7-10 business days for international orders. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your manufacturing processes ethical?
Absolutely. We partner only with factories that hold recognized certifications for fair labor practices, ensuring safe working conditions and fair wages for all garment workers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.